Things to know about your membership package & insurance card

Published on March 15, 2018

After you enrolled in Marketplace insurance, you probably got a membership package in the mail with information about your coverage. You may have also gotten a card or other document as proof of your insurance. (If you didn’t get a card, contact your health plan.)

3 things to know about your membership package & insurance card

  • Read your membership materials carefully: You may need them when you see a doctor or if you call your insurance company with questions. If you don’t understand the materials you got, call your health plan and ask them to explain.
  • Review your insurance card: It shows your member and group numbers, your plan type, and a phone number to call for questions about finding a doctor or what your plan covers.
  • Store your insurance card in a safe place: If someone else uses your insurance card or member number to get prescription drugs or medical care, they’re committing fraud.

Learn more about understanding your membership (PDF) and plan materials.

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